Policies and Certificates

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About · Policies and certificates

Our policies
and certificates

See the standards we work to: the certifications held at each of our six UK sites, and the NOTE Group policies covering ethics, environment, health and safety and product compliance.

Request a certificate
See our policies

ISO 9001 at all six sites · NOTE Group policies · Certificates on request

NOTE in the UK quality and standards

Certifications

Certifications
by site

All six sites work to ISO 9001, and each holds the further certifications its work needs. Certificates are available on request: email info.note@note-ems.co.uk and tell us which site you work with.

SiteISO 9001ISO 13485ISO 14001ISO 45001AS9100ISO 27001List X
Windsor✓-✓✓---
Haddenham✓-✓✓---
Basildon✓✓-----
Wolverhampton (Kasdon)✓✓-----
Hook (STI)✓-✓✓✓✓✓
Poynton (STI)✓-✓✓✓✓✓

Policy documents

NOTE Group
policies

Each document opens as a PDF. If you need something that isn’t listed here, such as our quality policy, our team can send it to you.

Ethics and governance

Environment, health and safety

For our sustainability work and targets, see our Sustainability page.

Product compliance and terms

Frequently asked questions
Policies and certificates

A: All six sites are certified to ISO 9001. Basildon and Wolverhampton hold ISO 13485. Windsor, Haddenham, Hook and Poynton hold ISO 14001 and ISO 45001. STI Hook and Poynton hold AS9100 and ISO 27001 and are List X sites.

A: Email info.note@note-ems.co.uk and tell us which site you work with. We’ll send you the current certificate.

A: NOTE Group policies on ethics and governance, environment, health and safety, and product compliance, plus our Conditions of Sale. Each one is on this page as a PDF.

A: Yes. RoHS and REACH compliance is standard, and our RoHS Directive and REACH Regulation documents are on this page, along with our PoPs Policy and Conflict Minerals Declaration.

A: Our Whistleblower Policy explains how to raise a concern and how it will be handled.